THE WOODLANDS, Texas, Feb. 16, 2021–The Woodlands Water Agency released the following statement today from James M. Stinson, P.E., General Manager of The Woodlands Water Agency:
“The water distribution system of the Municipal Utility Districts (MUDs) served by The Wood-lands Water Agency remains strong despite several days of sub-freezing weather. As always, we are monitoring the water system 24/7. We see no neighborhood outages at this time. Our staff has responded to dozens of homeowner concerns about frozen pipes, broken plumbing and irrigation lines.
“Due to extreme weather-related technical difficulties, our 24-hour, on-call provider experienced phone service interruptions. While that system is being brought into service, we have posted a temporary service number on our Facebook and Twitter social media pages until on-call service is restored–936.446.6762. This number will remain active until our normal 24-hour on-call number –855-H20-SAVE, option 9–is fully operational.
“We appreciate the patience of our customers and urge everyone to stay safe during this historic winter weather event.”
CONTACT: James M. Stinson, P.E., General Manager, The Woodlands Water Agency, 855.426.7283.